What Are Our Clients Saying About Working With The Claims Desk?

“Without any shadow of a doubt, Steve is an absolute expert of his field”

I secured Steve’s service’s last year, following a burglary at my home. Steve is highly professional and his persistence was exceptional. Without any shadow of a doubt, Steve is an absolute expert of his field. Steve stayed in constant communication with my Insurance Company and myself. Making the decision to hire Steve to manage my Insurance Claim, proved to be a great decision. Steve supported me in quickly and efficiently resolving my claim. Steve in fact managed to recover and ensure my Insurance Company paid out more than I was actually claiming for. Steve offered a competitive rate and I would highly recommend anyone making an Insurance Claim, to secure his service. – Behrooz

“Steve certainly made sure we received every penny we deserved, and I have no hesitation in recommending his services as a Loss Assessor”

I have asked Steve to take up the job of a Loss Assessor when we discovered a leak under our kitchen floor. Steve was on the case very promptly, arranging builders’ quotations and dealing directly with the Insurer’s Loss Adjustors, thereby relieving us of all the stress involved. Steve kept on top of the job throughout, updating us regularly and prompting action from the Insurers where necessary. Steve certainly made sure we received every penny we deserved, and I have no hesitation in recommending his services as a Loss Assessor. – Joe

“I have been very pleased with the way you handled my claim and would happily recommend you to others”

I have been very pleased with the way you handled my claim and would happily recommend you to others. – Emma

“An outstanding service and an excellent result in my claim. Thank you so much!”

An outstanding service and an excellent result in my claim. Thank you so much! – Norman

“You took all of the stress and strain out of this long winded, ‘tooth pulling’ procedure”

Thank you so much for handing this claim for us in such calm and efficient manner and reaching its conclusion with a satisfactory settlement. As you are only too aware dealing with insurance companies is extremely difficult and frustrating when you have had an incident in your home that they are required to pay for – you took all of the stress and strain out of this long winded, ‘tooth pulling’ procedure. I would certainly not hesitate to recommend your company in the future. – Alan

“I am very pleased with the outcome and would like to thank you very much for the wonderful service you provided”

I am very pleased with the outcome and would like to thank you very much for the wonderful service you provided. You have been extremely helpful. – Sameera

“I am frankly amazed that you managed to get a full 100% settlement from their insurers in the circumstances”

I just wanted to write and thank you for all your help with my parents’ recent insurance claim – you were a total godsend. The fire at my parents’ house happened a week after my father was diagnosed with terminal lung cancer. As if they didn’t already have enough to cope with, they were then thrown into more trauma by the fire and I found to my horror that my father had failed to notify his insurers of the tenant on his top floor and had also allowed his insurance cover to fall significantly short of the amounts for which he needed cover. It was all looking potentially very unpleasant for them – as the loss adjuster was very quick to point out.

I am frankly amazed that you managed to get a full 100% settlement from their insurers in the circumstances. But I am also incredibly grateful for the way you not only dealt with everything from the word go but also achieve the settlement in such a timely fashion such that in only just over two months we have already received the cheque from the insurers.

I would have absolutely no hesitation in recommending your services to anyone needing help with an insurance claim. – Penelope

“I would like to thank you for your services, we were very pleased with the outcome and speed of the settlement”

I would like to thank you for your services, we were very pleased with the outcome and speed of the settlement. – Rahim

“Clearly I could not have done this without you!”

Just a quick note to thank you for your help and assistance throughout. Clearly I could not have done this without you! – Steven – Managing Agent

“We were very pleased with your level of service and would be happy to recommend your services to others”

Thank you for your help and guidance with our theft claim. We were very pleased with your level of service and would be happy to recommend your services to others. – Kamal

“Without a doubt this has made all the difference to the very difficult time my son went through after the burglary”

I would like to thank you very much for all your hard work in dealing with the claim. Without a doubt this has made all the difference to the very difficult time my son went through after the burglary. We are very pleased with the outcome and would not hesitate to recommend you to our friends and family, should they require your services. – Rafael

“We are much more settled now and enjoying being settled in our new home – so, we just wanted to say thank you”

I’m not sure if you remember us from a few months ago, you dealt with our claim due to fire damage caused by an arson attack by our neighbour. It occurred to us that we never said thank you’ for dealing with us so swiftly and smoothly at what was an emotionally and physically very fraught trine. We are much more settled now and enjoying being settled in our new home – so, we just wanted to say thank you. – Tariq

“Thank you Steve, you helped bring about a great (and if I am honest, unexpected) result”

Just a quick note to thank you for your advice, perseverance and dedication towards my two recent claims.

Following an unfortunate break-in where all my new computers were stolen and damage was inflicted upon my premises, you acted swiftly, calmly and professionally in your dealings with my claim. When I was still shaken by events you were precise and advised me well on the best course of action. This was also true when two weeks later I suffered a second break-in.
Due to a technicality, there was a strong likelihood that my claim may have been rejected by my insurers, but thanks to your guidance, attention to detail, and presence at my meeting with the loss assessor, I am thrilled to say that both claims were indeed successful.

When insurance claim matters are not straight forward I would have no hesitation in strongly recommending The Claims Desk. They took much of the hassle and worry away, enabling me to focus on building my business.

Thank you Steve, you helped bring about a great (and if I am honest, unexpected) result. – Adam – Branding and Graphic Designer

“Your professionalism and hard work in carrying out this claim was second to none”

I would have no hesitation in recommending you to any of my friends or business associates as I feel your professionalism and hard work in carrying out this claim was second to none.

“I am very pleased with the outcome and satisfied with the way you dealt with everything”

I am very pleased with the outcome and satisfied with the way you dealt with everything. – Keith

“You immediately spotted that the damage to the kitchen at my house was covered by the household insurance and in a speedy and professionalmanner co-ordinate all aspects to recover the amount due”

A note to formally state how pleased we are with the settlement of our claim. You immediately spotted that the damage to the kitchen at my house was covered by the household insurance and in a speedy and professionalmanner co-ordinate all aspects to recover the amount due.

I would not hesitate to recommend your services in either a personal or professional capacity. – David – Procurement Director

“I would like to say we are extremely satisfied at the outcome of our claim and the superb service that you have given”

I would like to say we are extremely satisfied at the outcome of our claim and the superb service that you have given. I have sung your praises to several friends and colleagues who were most interested in your service and I’m sure will use you should the need arise! – Graeme

“I wanted to take the opportunity to thank you very much for your helpful and good service”

I wanted to take the opportunity to thank you very much for your helpful and good service. – David – Food Manufacturer

“I couldn’t have handled this without you and I shall certainly recommend you to everyone I know”

Thanks for all your hard work. I couldn’t have handled this without you and I shall certainly recommend you to everyone I know, if they are unfortunate enough to be in the same predicament as me. – Jan

“I am delighted to inform you that my claim has been settled in full”

I thought I would pen a few words of immense thanks to the service provided by your company regarding the insurance claim to my property following the recent fire. I am delighted to inform you that my claim has been settled in full, and i know that without your help there was no way that this would have been possible. Your discreet work with the loss adjusters on our behalf, de-stressed the harrowing experience that the damage had caused to my family. I would like to once again thank you and would endorse your company to any clients wishing to employ your services. Thank you for your help in this matter. – Dr S

“The kitchen is being started on next week, and hopefully within a month it will be completed”

We would both like to thank you for all your hard work and phone calls to bring this matter to a satisfactory conclusion. The kitchen is being started on next week, and hopefully within a month it will be completed. We wil be in touch with you when it is finished and have you all over for tea and inspection! Sandra & Bernie

“It was not only stress free but allowed us to carry on our own works so our customers did not have to suffer due to the flooding”

I can only say that first communications are more than happy with the speed of service and outcome to our claim, also the professional way it which it was handled. It was not only stress free but allowed us to carry on our own works so our customers did not have to suffer due to the flooding. Due to these facts I will have no problem with recommending you on to others. I do hope we can meet in the future under different circumstances so if you are ever in the area let us know and pop in for tea or coffee. Thanks once again. Tom – Telecoms Director