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Hope Overcomes Despair From Manchester Bombing
England’s Response to Hate Was a Wonder to Behold Steve' Note: We create this newsletter with the help of an outside company, who helps us make content we hope is helpful and instructive. As part of that process, articles are prepared in advance. I wrote these...
How my support network helped me get by…
Another 10 days in hospital... After my first surgery, I recovered fairly well for two weeks. Then a lump developed on my back and I started to feel ill. I went to the hospital, and they told me I had a spinal fluid leak. I would need another surgery, followed by 10...
Business, beds, backs and birthdays…
Spring: The Season of business growth and prosperity — and my bloody back! This spring has been as eventful as they come both personally and in business. In March, I had plenty of time for introspective thought, because I spent a week in the hospital recovering from...
Explosions and Burst Pipes Remind Us to Be Prepared
A String of Freak Accidents... Earlier this year, I was driving home after investigating a claim in Manchester with my wife. We stopped off at a service station for coffee and a comfort break. As I tried to stand, my back seized up and I couldn’t move. Something was...
What 3 Books Are You Reading Now?
I am a huge fan of reading. I don’t know about you, but I always have at least three books on the go at any one time and several dozen more (yes, really) stacked up by my bed, ready to dive into as soon as I have capacity. That’s not to mention the many books I have...
More than just property insurance claims: Looking at the Bigger Picture…
Ready, Set, Go! Here’s the Case for Taking Massive Action
This past year really flew by, didn’t it? So fast! I’m happy to say that 2016 was an incredible journey, and some amazing things happened. We travelled to some beautiful places around Europe, spending time and sharing special moments with friends and family. I watched...
Reflection and Celebration in 2016 Plus a Special Gift for You
With another festive season and new year upon us, now is the time for reflection and celebration. Only last week, my wife and I were lucky enough to join our oldest and closest friends for their son’s wedding at the beautiful Sopwell House, an old country manor house....
Deal With ‘It’ The Clown Crusade and How We Fight Back
Can you even believe we have to worry about an issue as ludicrous as scary clowns? They’ve been in the media pretty heavily for the last few weeks. Idiots are dressing up in scary clown outfits and jumping out of bushes or hiding in school playgrounds. At least one...
Storms, Fire Brigades and Referrals… The Power of Word of Mouth
This time around, I wanted to lighten things up a little with a brief story about an idiotic insurance company. I had a client who was a bed and breakfast hotel in Ipswich. A storm blew part of the roof off his property, so to stop the rainwater from pouring in and...







