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Follow Your Passion
Those of you who have followed me in this newsletter over the last few years, will know that I set up The Claims Desk 14 years ago as I was sick and tired of the corporate rat race, the awful service Insurers gave claimants in their hour of need, and their total lack...
Fourteen and Counting…
I wanted to take this opportunity to thank each one of you, especially our customers, suppliers and referrers. You are the heroes. You see, 14 years ago, I had a dream. Not quite on the scale of Martin Luther King, but a dream none the less. I’d be battling away...
Memento Mori
Memento Mori...‘’You Could Leave Life Right Now’’ The older I get the more I consider my own mortality. What will happen when I leave this world? How will my family cope? Not in a scared way. You see I’m not frightened of death or the concept of dying... But I am...
My One And Only Valentine…
How I Crashed a Party and Met My Wife... My wife was my first real valentine. I know, it’s hard to believe, considering what a strapping young man I was! But my parents were very strict for their time and made it clear they preferred me studying books rather than...
Clearing the Cobwebs
Why I Start the New Year in Kent I love a good book. I usually juggle three at a time, depending on what takes my fancy. That being said, it can be hard to find the time for a good read with the daily barrage of work and family life. It doesn’t stop me from ordering...
2017: The Highs and The Lows
May We Embrace Another Year, Ready for the Challenges and Joys... I don’t know about you, but I am totally amazed that 2017 slipped by so quickly. Time seems to fly by faster with each passing year. It’s been a hell of ride this year, with some highs and lows — the...
Guy Fawkes And Fireworks
Let’s Relish the Lights and Sounds of Guy Fawkes this November — While Being Cautious... I don’t know about you, but I’ve always enjoyed fireworks. I remember when I was small and we used to celebrate Guy Fawkes Night at home in the garden, with my parents and sister....
What to do when the muck hits the fan…
I’m No J.K. Rowling, But I Am a Best-seller (thanks to you)... It’s been a massively busy month here at The Claims Desk, not only with new and existing claims, but much more besides... You may have seen recently that I relaunched my book, The Five Deadly Sins That...
A Lovely Day of Cricket…
As We Get Older, Time Feels Increasingly Important If you’re a regular reader, you probably know I’m a third-generation Tottenham supporter. My father has been a season ticket holder since he was a boy, and his father before him as well. Dad doesn’t come to as many...
The Ultimate Success Secret – How things got personal…
By nature, I’m quite a private person. It takes a lot for me to talk about my personal life openly, but certainly not with folks I don’t know all that well. Maybe it’s a bloke thing, or maybe it’s just me. Either way, I struggle with it. In fact, I often find it...







