by Steven Lazarus | Uncategorized
As I sometimes do in these newsletter articles, I’m going to share some customer service incidents that I recently experienced. As business people, it’s crucial for all of us to treat our customers right, but this fact can get lost in the shuffle of everyday business....
by Steven Lazarus | Uncategorized
Putting aside the motivation of money, why do you do what you do every day? Is what you do your passion in life? Are you looking to leave a legacy? Do you want to help or support your community and those who are less fortunate? I urge you to ponder the bigger reasons...
by Steven Lazarus | Uncategorized
In this new year, we’ve already experienced several bittersweet moments. Some things are ending, and some things are just beginning. I’m seeing it in my personal life. My father’s 80th birthday is this month — February 22, specifically. My wife and I are spending a...
by Steven Lazarus | Uncategorized
In our final newsletter of 2015, I talked about this great holiday we were planning to have over the New Year in Kent. Well, it was a wonderful experience. I know it sounds a bit strange to say, but I actually recharge best when I’m able to think about the big picture...
by Steven Lazarus | Uncategorized
As the year comes to a close, I’ve taken the time to think back on 2015 and start looking forward to 2016. First of all, this has been a really big year for me and The Claims Desk. We’ve worked with some wonderful people throughout the year, and we’re delighted to...
