by Steven Lazarus | Uncategorized
There is something very special about taking summer holidays abroad. For me, it’s a time to relax, recuperate, see new sights, take in new cultures, eat great food, have a few beers by the pool, sunbathe a little, absorb different cultures and gather my thoughts. The...
by Steven Lazarus | Uncategorized
I’m still madly busy, and I have been for a number of months. However, I still had enough wits about me to notice a lot of change going on in the last month or so. For instance, the weather in mid-June was so cold that we seriously contemplated turning on the...
by Steven Lazarus | Uncategorized
I can’t believe we’re already halfway through the year. I just don’t know where the last six months have gone! Well, I actually have a theory about why the year has gone by so quickly to me: This has been my busiest year on record. In the first six months of 2016, I...
by Steven Lazarus | Uncategorized
April and May have been chock-full of events worth celebrating! One of the most exciting events in April was the 400th anniversary of Shakespeare’s death, which just took place on the 23rd. In his play, Richard II, Shakespeare eulogized about “this scepter’d isle”....
by Steven Lazarus | Uncategorized
As I sometimes do in these newsletter articles, I’m going to share some customer service incidents that I recently experienced. As business people, it’s crucial for all of us to treat our customers right, but this fact can get lost in the shuffle of everyday business....
by Steven Lazarus | Uncategorized
Putting aside the motivation of money, why do you do what you do every day? Is what you do your passion in life? Are you looking to leave a legacy? Do you want to help or support your community and those who are less fortunate? I urge you to ponder the bigger reasons...
by Steven Lazarus | Uncategorized
In this new year, we’ve already experienced several bittersweet moments. Some things are ending, and some things are just beginning. I’m seeing it in my personal life. My father’s 80th birthday is this month — February 22, specifically. My wife and I are spending a...
by Steven Lazarus | Uncategorized
In our final newsletter of 2015, I talked about this great holiday we were planning to have over the New Year in Kent. Well, it was a wonderful experience. I know it sounds a bit strange to say, but I actually recharge best when I’m able to think about the big picture...
by Steven Lazarus | Uncategorized
As the year comes to a close, I’ve taken the time to think back on 2015 and start looking forward to 2016. First of all, this has been a really big year for me and The Claims Desk. We’ve worked with some wonderful people throughout the year, and we’re delighted to...
