Struggling with your property insurance claim?

WE’LL GET YOU EVERY PENNY YOU DESERVE

If you’ve a property insurance claim, be it fire, theft, flood, subsidence, escape of water or storm damage we’ll ensure a speedy and painless claims process.

YOU PAID YOUR INSURANCE AND YOU’RE ENTITLED TO EVERYTHING OWED TO YOU…

BOOK AN APPOINTMENT

If your property insurance claim is urgent or you’d like to contact us you can ring or book an appointment below. There’s no obligation, and at the very least we’ll point you in the right direction.

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OUR BEST-SELLING BOOK

If you’d like to find out more about the claims process or you’re just looking for information, download a free copy of our #1 best-selling book Five Deadly Sins That Can Destroy Your Claim

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WELCOME TO THE CLAIMS DESK – THE PROPERTY INSURANCE CLAIM EXPERTS

CLAIMS WE HANDLE

Flood Damage

Fire Damage

Storm Damage

Escape of Water

Impact Damage

Subsidence

Theft

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Years of Experience Dealing With Property Insurance Claims...

WHAT EVERY HOMEOWNER SHOULD KNOW

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Claims Handled

SIX SECRETS TO GETTING

YOUR CLAIM PAID

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SPEEDY SERVICE

We love handling claims, it’s what we do. It’s our goal to get your claim as processed as quick as possible and to get you every penny you deserve as quickly as possible.

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QUALIFIED EXPERTS

With over 28 years experience in the insurance industry, we know how to navigate the pitfalls and we know what needs to be done to get you the result you want.

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CLIENTS LOVE US

Everything we do is geared around providing a stellar service to you. After all, without our clients, we are nothing. We have countless testimonials from our many happy clients.

FREQUENTLY ASKED QUESTIONS

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Why is the Insurance Company mucking me around and delaying my claim?

This is one of the top questions we get at The Claims Desk, and here are some of the answers that may well shock you.

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Do I need a Loss Assessor for my claim?

The answer may in fact surprise you, but we have no problem to tell it like it is (unlike many Loss Assessors). The truth is you should always speak to an experienced Loss Assessor about your case, to help you make a great informed decision about your claim.

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Why doesn’t my Insurance Company believe me?

There are many possible reasons why Insurers are giving you a hard time, some of which are not very palatable.

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When should I instruct a Loss Assessor?

This is one of the most commonly asked questions we get, and the simple answer is not what you may want to hear, but once you have done your due diligence and taken good advice. However you should note carefully our ‘ Health Warning too. ‘ Never sign up to a Loss Assessor who turns up uninvited on your door step as the flames are still glowing or the water subsiding. These are the most unethical of firms, and to be avoided at all costs.

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What is thE difference between a Loss Assessor and a Loss Adjuster?

The two should not be confused although they appear similar. Beware, they are very different and you need to appreciate what those differences are.

WHAT OUR CLIENTS SAY ABOUT US

“Without any shadow of a doubt, Steve is an absolute expert of his field”

“I secured Steve’s service’s last year, following a burglary at my home. Steve is highly professional and his persistence was exceptional. Without any shadow of a doubt, Steve is an absolute expert of his field. Steve stayed in constant communication with my Insurance Company and myself. Making the decision to hire Steve to manage my Insurance Claim, proved to be a great decision. Steve supported me in quickly and efficiently resolving my claim. Steve, in fact, managed to recover and ensure my Insurance Company paid out more than I was actually claiming for. Steve offered a competitive rate and I would highly recommend anyone making an Insurance Claim, to secure his service.”

– Behrooz

“Steve certainly made sure we received every penny we deserved, and I have no hesitation in recommending his services as a Loss Assessor”

“I have asked Steve to take up the job of a Loss Assessor when we discovered a leak under our kitchen floor. Steve was on the case very promptly, arranging builders’ quotations and dealing directly with the Insurer’s Loss Adjustors, thereby relieving us of all the stress involved. Steve kept on top of the job throughout, updating us regularly and prompting action from the Insurers where necessary. Steve certainly made sure we received every penny we deserved, and I have no hesitation in recommending his services as a Loss Assessor.“

– Joe

“You took all of the stress and strain out of this long winded, ‘tooth pulling’ procedure”

“Thank you so much for handing this claim for us in such calm and efficient manner and reaching its conclusion with a satisfactory settlement. As you are only too aware dealing with insurance companies is extremely difficult and frustrating when you have had an incident in your home that they are required to pay for – you took all of the stress and strain out of this long-winded, ‘tooth pulling’ procedure. I would certainly not hesitate to recommend your company in the future.“

– Alan

THE CLAIMS DESK PROPERTY INSURANCE EXPERTS

MEET YOUR CLAIM EXPERTS

When it comes to handling your property insurance claim, together Steve and Debbie have dealt with over 20,000 claims and know the ins and the outs of handling and getting claims settled fast.

Everything they do from start to finish when handling your claim is geared around two things: making the process as painless as possible and ensuring you get every penny you deserve.

MAKE AN APPOINTMENT

Steve Lazarus

+7782 195 455

Debbie Palfrey

+7782 195 455

LATEST NEWS, ARTICLES AND UPDATES FROM

THE PROPERTY INSURANCE BLOG

New website! So What?

by theclaimsdesk | Mar 6, 2019 | Uncategorized | 2 Comments

The Claims Desk has a new website. So what I hear you say? Of course, you don’t care. I wouldn’t expect you to. Just because I told you that I’ve given our website a spring clean, or a refurbishment if you like, why should you ‘bat an eyelid’. You’re more likely to...

10 Golden Rules to Ensure A Successful Property Insurance Claim…

by theclaimsdesk | Feb 27, 2019 | Loss Assessor London, Property insurance claim | 1 Comment

If you've got a property insurance claim, be it fire, theft, flood, subsidence, escape of water or storm damage there can be quite a number of pitfalls that may prevent you from getting the outcome you desire (every penny you deserve). So we've put together this epic...

The Gift of Choice…

by theclaimsdesk | Feb 6, 2019 | Uncategorized | 0 Comments

How is 2019 going for you? Did you make any New Year Resolutions? If so how are you doing so far on a scale of 1- 10? I think people oftentimes find January quite a tough month. Not only does it follow on from all the craziness that surrounds the Christmas festivities...